People, Culture and Communication

The People, Culture and Communication Project, funded by Ageing Disability and Home Care (ADHC), addresses the importance of culturally appropriate service delivery and disability sector development needs specifically relating to communication.

The project aims to:

  • Enhance the capacity and capability of the disability sector to assist people from a culturally and linguistically diverse (CALD) background to make informed choices about the supports they receive, and to provide information and services in a culturally sensitive manner.
  • Attract, recruit and retain a CALD workforce as a means of improving community language capability and cultural competency.
  • Build on existing work across a range of NDS and ADHC projects to ensure that consideration of cultural and linguistic diversity is embedded in all areas of work in development of person-centred and individualised approaches.
  • Seek to improve collaborative approaches and partnerships between the disability sector and the multicultural services sector.


You can access some of the resources the project has produced below.

Using language services in the disability sector

To gain a greater understanding of the awareness disability service providers have in meeting the needs of people from CALD backgrounds with disability and their families a report was commissioned and completed by futuresUpfront. The report identifies the issues in the sector and provides case studies and resources for organisations who want to meet the language needs of people from CALD backgrounds with disability and their families.

Read the report [PDF 1.25MB, DOC 1.5MB]

Using interpreters in the disability sector

Are you an interpreter and want to know more about the disability sector? The disability induction program can teach you more about disability and working in the sector and may be able to be used towards accruing revalidation points.
Complete the Disability Induction Program now

A report was commissioned that examined how interpreters currently work with people with disability and disability service providers and the current level of disability awareness amongst interpreters. The report was completed by DiverseWerks.

Read the report [PDF 422KB, DOC 179KB]

The career quiz
Know you want to make a difference but don’t know where to start? The career quiz on the carecareers website can let you know what role suits you best and is fun and easy! The career quiz is now available in 10 community languages.

Take the quiz in your language now

Making the case... supporting people from a CALD background with disability - a discussion paper (PDF 190KBWord 25KB)

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The Industry Development Fund is delivered by National Disability Services on behalf of Family & Community Services: Ageing, Disability & Home Care.