Webinar 2 - Monitoring and Measuring Quality

Webinar 2 - Monitoring and Measuring Quality will cover:

  • Ways that service providers can monitor the quality of services
  • The importance of service user feedback
  • The Disability Services Standards (DSS) Key Performance Indicators (KPIs)

 

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The Industry Development Fund is delivered by National Disability Services on behalf of Family & Community Services: Ageing, Disability & Home Care.